Privacy Policy

Download Accordia Bank Privacy Policy (PDF)

Download Accordia Mortgage Privacy Policy (PDF)

Accordia Bank Privacy Policy

WHAT DOES ACCORDIA BANK DO WITH YOUR PERSONAL INFORMATION?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment history and transaction or loss history
  • Credit history and credit scores

How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Accordia Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

  • For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Does Accordia share? Yes. Can you limit this sharing? No.
  • For our marketing purposes—to offer our products and services to you. Does Accordia share? Yes. Can you limit this sharing? No.
  • For joint marketing with other financial companies. Does Accordia share? Yes. Can you limit this sharing? No.
  • For our affiliates' everyday business purposes—information about your transactions and experiences. Does Accordia share? Yes. Can you limit this sharing? No.
  • For our affiliates' everyday business purposes—information about your creditworthiness. Does Accordia share? Yes. Can you limit this sharing? Yes.
  • For our affiliates to market to you. Does Accordia share? Yes. Can you limit this sharing? Yes.
  • For nonaffiliates to market to you. Does Accordia share? No. Can you limit this sharing? We don't share.

To limit our sharing

Please note: If you are a new customer, we can begin sharing your information thirty (30) days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?
Call 801-356-6699

Who we are

Who is providing this notice?
Quill Bank d/b/a: Accordia Bank

What we do

How does Accordia Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Accordia Bank collect my personal information?
We collect your personal information, for example, when you

  • Apply for a loan or give us your contact information
  • Give us your income information or show your government-issued ID
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?
Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Accordia Mortgage

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Accordia Bank does not share with nonaffiliates so they can market to you.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include card issuers, insurance providers, and other financial institutions.

Other important information

Accordia Bank is a d/b/a of Quill Bank. Quill Bank is a Utah state-chartered bank with the Utah Department of Financial Institutions as the primary state regulator. Accordia Mortgage is a subsidiary of Quill Bank. Consumers may file a complaint against Accordia Bank by mail to Utah Department of Financial Institutions, PO Box 146800, Salt Lake City, UT 84114-6800 or by email to complaints.dfi@utah.gov.

NOTICE TO UTAH RESIDENTS — This privacy notice fulfills the requirements of the Utah Consumer Privacy Act ("UCPA"). Utah residents may exercise their rights under the UCPA through the contact methods included in this notice.


Accordia Mortgage Privacy Policy

WHAT DOES ACCORDIA MORTGAGE DO WITH YOUR PERSONAL INFORMATION?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Payment history and transaction or loss history
  • Credit history and credit scores

How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Accordia Mortgage chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

  • For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Does Accordia share? Yes. Can you limit this sharing? No.
  • For our marketing purposes—to offer our products and services to you. Does Accordia share? Yes. Can you limit this sharing? No.
  • For joint marketing with other financial companies. Does Accordia share? Yes. Can you limit this sharing? No.
  • For our affiliates' everyday business purposes—information about your transactions and experiences. Does Accordia share? Yes. Can you limit this sharing? No.
  • For our affiliates' everyday business purposes—information about your creditworthiness. Does Accordia share? Yes. Can you limit this sharing? Yes.
  • For our affiliates to market to you. Does Accordia share? Yes. Can you limit this sharing? Yes.
  • For nonaffiliates to market to you. Does Accordia share? No. Can you limit this sharing? We don't share.

To limit our sharing

Visit us online: https://accordiamortgage.com/privacy-opt-out/

Please note: If you are a new customer, we can begin sharing your information thirty (30) days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?
Call 866-764-0111 or go to https://accordiamortgage.com/privacy-policy

Who we are

Who is providing this notice?
Accordia Mortgage

What we do

How does Accordia Mortgage protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Accordia Mortgage collect my personal information?
We collect your personal information, for example, when you

  • Apply for a loan or give us your contact information
  • Give us your income information or show your government-issued ID
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?
Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Quill Bank, including its d/b/a Accordia Bank

Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Accordia Mortgage does not share with nonaffiliates so they can market to you.

Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include card issuers, insurance providers, and other financial institutions.

Other important information

Accordia Mortgage is a subsidiary of Quill Bank. Quill Bank is a Utah state-chartered bank with the Utah Department of Financial Institutions as the primary state regulator. Consumers may file a complaint against Accordia Mortgage by mail to Utah Department of Financial Institutions, PO Box 146800, Salt Lake City, UT 84114-6800 or by email to complaints.dfi@utah.gov.

NOTICE TO UTAH RESIDENTS — This privacy notice fulfills the requirements of the Utah Consumer Privacy Act ("UCPA"). Utah residents may exercise their rights under the UCPA through the contact methods included in this notice.